Email, Call, or Come and see us!

Contact Details


  • Complaints Officer: General Manager
  • Deputy Complaints Officer: Compliance Manager
  • Phone: (07) 3311 1599
  • Fax:(07) 3311 1598

A copy of our internal dispute resolution policy is available on request.

If you are still unable to have your complaint resolved, then you should contact the External Dispute Resolution Scheme detailed below. The scheme will be impartial, independent and free for disputants.

  • Australian Financial Complaints Authority
  • Phone: 1800 931 678
  • E-Mail:
  • Web:

Do you need help with financing your loan?

NQ Lending is here to help! Make the first step to reach your dream home, car, hotel or pub, and other possible loan financing options.